The Top 3 Reasons RMM Is Right For Your Business

You work hard to build your business, and the very last thing you need is for your IT systems to go down on you, especially right in the middle of a huge project.

But, as Murphy’s Law would have it, that’s right when they seem to go down the most, because that’s when you’re likely taxing your system at its highest levels.

According to Statista (a leading statistics analytics company) in a recent survey the largest number of respondents (24%) said that; enterprise downtime cost their company between $301,000 to $400,000 per hour.

Whether it cost your company more or less than that average, one thing is certain, downtime is costly, especially when it happens at the wrong time.

There Is A Solution To This And Your Other IT Problems

The solution that is almost instantaneous, costs the least and provides the greatest number of benefits is called Remote Monitoring And Management or RMM for short.

There are literally so many benefits to RMM that we could write a book, instead, here are just a few…

1. It Minimizes Your Companies Downtime

On average 545 hours of staff productivity are lost per employee per year. Just taking the average hourly wage in the U.S. of $22.59 per hour puts that cost at a staggering $12,311.55 lost per year per staff member per year.

This is just lost productivity, this doesn’t take into account lost sales, customer goodwill and many other factors.

Having a rock solid RMM system in place that monitors your systems 24/7/365 is critical to stopping downtime before it starts by monitoring loads, stress points, attacks and failures at their stress and weak points.

You’ve no doubt heard the age old saying ‘an ounce of prevention is worth a pound of cure’. Well, there’s a reason it’s such an old saying, because it’s true.

Don’t wait for your systems to crash before you fix them. Instead, use RMM as the preventive maintenance that stops them from going down in the first place.

2. Security

You read about it in the news just about every week and sometimes daily. Another company was hacked, their data stolen, and their customers data stolen as well. Then come the headaches.

Your company loses untold sums, you had better cancel your life and grab a cot, because your basically living onsite until this one is over.

Your customers are livid and filing lawsuits in the millions.

The company has to blame someone, so you know somebody is getting a fired and run out of town.

You seriously don’t need that kind of pain. You don’t want to be that guy or girl.

It’s not worth all of that, not when the solution is so simple.

You simply contract with an RMM service that monitors ever changing numbers of security weaknesses and threats.

When one occurs, you know about it instantly and can stop the damage before it starts, as your security measures deploy within nanoseconds.

It’s not just smart or good business, it’s a necessity.

3. Reduced Total Cost Of Ownership

Hardware, software, staff, and maintenance bills add up really fast.

It takes a lot of investment capitol and ongoing financing to manage it all.

However, with an RMM system in place your costs are cut dramatically.

This is a huge number: 93% of businesses surveyed said that RMM met or exceeded their IT cost saving expectations.

Two of the areas that costs were cut the most dramatically by businesses surveyed were; reliability of company IT 56%, and repairs and troubleshooting came in at 70%.

Conclusion

It’s imperative that you cut costs to enhance your competitive edge, stave off cyber-attacks and stop downtime.

The best solution to solve your challenges is RMM.

Contact us today to find out how fast and easy it is to start with your first month for free.

Sources:

1. https://www.statista.com/statistics/753938/worldwide-enterprise-server-hourly-downtime-cost
2. https://tradingeconomics.com/united-states/wages
3. https://www.accountsandlegal.co.uk/small-business-advice/it-downtime-costing-businesses-an-average-of-3.6-million-per-year
4. https://blog.apterainc.com/does-using-managed-it-services-really-save-money

Secure Printing Solutions for Legal

The legal profession relies heavily on paper documents for recording case information, so it is no surprise that printing happens frequently. Because law firms must abide by strict standards in place to protect the privacy of clients, a secure way of printing not only from desktops but all mobile devices is necessary to prevent documents from getting into the wrong hands. Visiting clients and contract workers also need access to secure printing without having to connect to the network.

With PrinterOn Enterprise, law firms can add mobile print capability to the current secure infrastructure while making sure all existing solutions and services are accounted for throughout the mobile print workflow. All processing and printing of documents is done secretly, keeping client information private.

• Enterprise-grade security keeps client information secure.
• LDAP/AD user authentication for all print workflows.
• Integrates with your current Print Management Solution for job tracking and auditing.
• Ability to print from anywhere back to the office, or at a public printing location.
• Secure release of documents provides confidentiality.
• Lawyers, contract employees and guests can access printing without connecting to the secure network.
• Mobile Printing apps for most popular platforms: iOS and Android
• Variety of printing methods to suit different work styles - native iOS, email, apps, web print.

 

Benefits of Remote Printing for Legal Firms

Lower Operating Costs

Eliminate expensive VPN connections used to print to remote office locations, temporary offices set up for out of town trials, another corporate office or home office. Reduce infrastructure with only one print server required on your network to run all print services.

Print Management Integration

PrinterOn supports direct integration to many popular print management systems to capture billable activity and provide tracking and accounting for audit purposes.

Scalability and Flexibility

PrinterOn is a highly flexible, scalable and configurable software-based system sitting in between the application and network layers of an organization’s IT infrastructure. Functionality remains the same whether deployed on premise behind the firewall or in the cloud.

Increase Security

Meet virtually any security requirement for your organization with control of user authentication, print job data encryption, transmission encryption and a variety of secure release methods at the print device.

Simplify Administration

The entire print infrastructure can be managed through a single location. The PrinterOn web console provides access to all settings, printers, configurations and reports making managing and monitoring simple and efficient.

Superior User Experience

Whether in the office or out of town, on a tablet or laptop, PrinterOn provides a consistent user experience for lawyers which saves time, increases productivity and is easier to manage.

Remote printing extends the reach of laptops, desktops and mobile devices

Every day, organizations of all sizes need to securely print from one location, such as a main headquarters, to another remote office location that isn’t on the same network or even in the same country. Remote printing is a cross-industry requirement and is used in industries such as Legal, Healthcare, Manufacturing and Financial Services.

Remote printing enables organizations to print documents across disparate networks, to another corporate office, supplier or manufacturer without the use of VPN or extra print infrastructure and can be of extreme value in cases such as these:

• Printing from an ERP system to a facility such as a warehouse, factory, 3PL or logistics supplier where the printer is not on the same network.
• Printing to printers at employees home offices with full accounting and without VPN.
• Retailers printing to printers at store locations that may not be on the corporate network.
• Healthcare services providers, such as test labs, securely printing to printers at hospitals and doctor’s offices.
• Printing to printers on the network of a company that was acquired, but whose network is not integrated yet.

An example of remote printing would be Corporate Office/Home Office (CoHo) printing. When a home office printer is considered a corporate printer it must comply with corporate policy for printing. Because of how the WiFi or 3G/4G networks are set up, this is cumbersome and sometimes impossible. Sometimes if it is possible, it is not secure. The ability to connect a mobile device to a secure printer, no matter which networks are in between the two provides this flexibility. Printing can be done from a laptop, PC, tablet or smartphone. In addition, all print jobs are accounted for by the existing print management software that exists on the corporate network.

The value of a remote printing solution is underestimated. It can save thousands of dollars and drastically reduce the hours spent by IT trying to set up secure print networks at remote locations.

A remote printing solution can:

• Eliminate costly VPN or leased lines.
• Make Windows print queues cloud printing capable.
• Enable printing from ERP systems to a supplier or manufacturer.
• Eliminate the complexity of connecting remote locations to the secure corporate network.
• Integrate into existing workflows such as work order, bar code and RFID printing.

 



What is happening within organizations that is creating demand for remote print?

The market drivers for Remote Printing are ultimately related to the need for businesses to simultaneously increase sales and profits, increase customer service, and reduce costs. The Internet has obviously been the biggest enabler to accomplish this. That produced enablers such as mobile and business “cloud” services that today underpin most every business process transformation to achieve this.

Several business trends have emerged because of these enablers. Each helps to drive increases in sales and profits and/or customer service or reduce costs.

1. On-premise business apps moving to 3rd party cloud service providers
2. Real-time information exchange between customers and suppliers displacing batch exchange of the same information
3. Increases in the “virtual workforce” at the expense of “on premise” workers

Let’s take a deeper look at each of these market drivers to understand more clearly why remote printing is so important today and how organizations are changing and adapting because of it.

Market Driver 1: On premise Business Apps Moving to Third Party Cloud Service Providers

With the rise of third-party cloud services such as Amazon AWS, Microsoft Azure, IBM SoftLayer, and others, many organizations have found it less costly and more convenient to move their existing business applications “to the cloud” and save fixed and ongoing costs related to IT infrastructure and support personnel.

Use Case – Printing from ERP or Other On Premise Systems Moved to a Third Party Cloud

A business who uses an on premise commercial ERP system or a custom-built system for running business functions like order management, inventory, CRM, accounting, or other functions has decided to move those systems to a third-party cloud provider in order reduce the complexity of their internal IT and reduce cost. Many of those applications still need to print documents to printers behind the company firewall as part of the business process.

A remote printing solution deployed in your third-party cloud can provide access to mobile and remote print from all of your business applications.

Market Driver 2: Real-time Information Exchange Between Customers and Suppliers

Supply chains have increasingly exploited the availability of more total business information and the means to communicate it almost anywhere instantaneously over the Internet to tighten their supply chains from supplier to customer and related third parties in order to improve service, increase efficiencies and cut costs. This is especially evident in industries such as manufacturing and transportation/logistics. Entire business processes that were once run in “batch mode” with multiple transactions grouped together are now being run efficiently one transaction at a time. Many times each transaction carries a document printing requirement with it.

Use Case – Printing Orders and Shipping Document to Third party Locations

A product manufacturer receives an order for products which must be fulfilled with product stored at a third-party location, such as a contract warehouse. The contract warehouse has no dedicated secure connection to the manufacturer but the manufacturer needs to print customer order product pick tickets and shipping documentation directly to printers at the third-party warehouse. This need is independent of the order management or ERP system the manufacturer is using.

Organizations who use ERP software like SAP, Sage and Oracle often need to have bar codes or shipping labels created in these systems sent to a printer and released at a remote location such as a supplier or manufacturer. To address this problem, some will use VPN or leased lines which can be cost prohibitive or may be hard to get especially in some remote locations. In some cases, actual hard copies of documents are physically shipped to these locations which is expensive as well as time consuming.

With remote printing capability, documents can be printed across disparate networks to another corporate office, supplier or manufacturer saving time and money.

Market Driver 3: Increase In the Virtual Workforce

Given broad availability of fast, high-quality Internet connections to the home, many organizations have shifted work to employees who work from home. This saves time and money for employer and employee. It also provides increased staffing flexibility for the employer. These Corporate Office-Home Office, or “CoHo” workers are able to perform all the same job functions meeting the same corporate compliance and security as if they were sitting at desks in a central office. Many of these job functions have a need to print.

Use Case – Corporate Home Office Printing

A financial services sales agent is working from their home office and is preparing for a client meeting. They must print out supporting documentation for the meeting. The home office printer must be able to print the documents from any authorized system just as if the agent were in the central office, meeting the same security and tracking requirements.  

With more and more employees working from home or traveling for business, they need the ability to print securely from anywhere to their home office printer or corporate printer at work. Corporate Office/Home Office (CoHo) printing is when a home office printer is considered a corporate printer and must comply with corporate policy for printing. Because of how the WiFi or 3G/4G networks are set up, this is cumbersome and sometimes impossible. Sometimes if it is possible, it is not secure

The ability to connect a mobile device to a secure printer, no matter which networks are in between the two provides this flexibility. Printing can be done from a laptop, PC, tablet or smartphone. In addition, all print jobs are accounted for by the existing print management software that exists on the corporate network.

Why You Need a Remote Printing Solution

Remote printing has emerged because the underlying business processes of organizations all over the world are being changed through the rise of mobile and cloud technologies. These processes must change and morph to remain functional and relevant or else become stagnant and unproductive. A remote printing solution can help transform your business by solving the most complicated printing challenges. Be ready to change how and where you print!



What is Cujo?

WHAT IS CUJO?

 

 

CUJO is the Smart Internet Firewall Device for your entire Home!

 

 

How CUJO Secures My Home?

 

CUJO analyzes your local network traffic data locally and in real time. It then sends statistics on that data to the cloud for further analysis. For your privacy as well as performance reasons, we don’t send the contents of those packets to the cloud. If a threat or suspicious activity is detected, CUJO will tell the cloud what it has blocked so you can receive a notification on your mobile app to confirm it.

 

 

Our Mobile App

 

Through CUJO’s mobile app you can…

• Control and monitor all devices on your network
• Receive instant threat notifications
• Control Internet access for select devices.

In addition, you can manually override any blocks automated by CUJO so you’re in full control all the time.


Why You Need CUJO?

Traditionally, PC security software, like antivirus or antimalware, is designed to only protect you the device it’s installed on. With so many connected devices in your home, you and your family’s personal lives are now on display through the networked home gadgets you have. Once connected to your router, CUJO smart firewall protects your entire home from nosy and unwanted intrusions.

 

 

Traditional Approach

 

Anti-virus and anti-malware software that you have on your PC mostly fails to protect you against hacks. Virtual criminals penetrate your network using vulnerabilities found in your router and your connected devices. Once they are in the network, traditional security software is mostly incapable to keep your information secure. One rogue device exposes your entire network, including the PC that has traditional security software installed.

 

 

Our Approach 

 

CUJO creates a guarded gateway between your devices and their connection to the Internet. We analyze packets for malicious intent right there on the CUJO whether it’s coming in from the Internet, going out to the Internet, or making moves across your network. CUJO applies IP/DNS Threat Intelligence, Behavioral Analysis using machine learning, Unauthorized Remote Access detection, Command & Control detection, and other security methods. When we catch something we send packet statistics (but not full packets) to the Cujo Cloud to analyze device behavior and make sure every other CUJO is aware of this kind of attack. We guard every single connected device on your network, not just your PC. Unlike traditional solutions, CUJO keeps improving all the time to protect your home. Contact us at (954) 306-3299 if you would like to get a more detailed technical overview.





Five Reasons for a Computer Tune Up.....

 

 

Is your computer running slow? Do you have time to run errands while waiting for the computer to start? Then maybe it’s time for a computer tune up. All computers need some maintenance at least once or twice a year, in order to “clean the house”. There is lots of junk that accumulates with everyday use and that starts to slow down your system, making your computer more susceptible to crashes. That can be fixed with some tuning up either in the shop while you wait, on-site or virtual remote to your system.

Simple Maintenance for Your Computer

There are simple steps for weekly or monthly maintenance that don’t take long, or there are more complete tune ups, the type to be done once or twice a year, that would require more of your time. If you can get a good clean up for your computer once a year, then simple monthly maintenance should keep your machine running smoothly. And the good news is that you can do it yourself, if you don’t want to pay somebody else to do it for you.

Five Good Reasons to Tune Up Your Computer

1. Get Better Performance:

It speeds up your PC (or laptop). When you tune up, you get rid of the useless files and unused programs that clog your system. Your computer doesn’t have to load so much unused data and this makes it run faster, just like when it was brand new and you hadn’t had time to clutter it yet.
Imagine that your computer is a large garage and your stored temp files, duplicates, unused programs and recycle bin are boxes in there. Your garage would probably be so filled up with stuff that it would be a mess, nothing would fit in and it would take you a lot of time just to get to the door, not to mention to find the tools that are necessary to your work. That is why you need to delete all the unused data and programs: so you can have room to help you do what you need to do faster, without having so much clutter in your way.

2. Get your Files and Programs Organized:

Uninstall programs that you don’t use or old games you’ve finished playing. Delete duplicate files; there are some good free software programs online that can do this job for you, which sometimes can be really time consuming.

3. Archive Old Data:

Transfer old pictures, old files and documents you don’t use anymore to a flash drive or a CD-R. Advice: when burning data into a CD-R, always make two copies. We suggests that you create a folder in your hard drive for these old files you want to keep.

4. Protect Your Computer:

When you tune up, you can take the opportunity to remove viruses and threats. Scan everything with the antivirus. Disable the System Restore of your computer before scanning for viruses, since sometimes some infected files can be mixed and stored there as a backup. Make sure your firewall protection is on and that your anti-virus software is updated.

5. Get Faster Start Up:

Clean your system tray. Your system tray is that box that stays in the lower right-hand corner of the screen, right where the clock is. You can see there what programs are being loaded when you start the computer. If you have too many, your computer will take forever to load them and that also makes your machine unstable.

Office 365 Overview